Making impact = having an effect or influence on results and people
In the end, it is all about delivering value to our customers, creating a sustainable performance in the organisation and being a good employer.
In the past 18 years, I have contributed significantly to the ambitions of the teams and organisations I worked with.
Type of impact
- Customer satisfaction: OTIF, leadtimes, complaints, questions
- Finance: direct EBITDA impact through reducing yield-losses, energy costs, right-sizing inventory; cashflow impact by improving invoice process, inventory management
- Internal processes: production safety, production capacity, quality, flexibility and efficiency (OEE), speed of product development, energy consumption
- Organisational capacity: employee engagement, collaboration within and between teams, fact-based problem solving skills, learning through experiments
Locations
Impacting results and people in EU, USA and greater China through local presence and remote coaching
Impacting customer satisfaction, capacity, speed and cost... Impacting numbers
... Impacting innovation, collaboration, energy and trust: Impacting people!
Organisations
Multi-national/regional organisations in food, chemicals, automotive, logistics and utilities
Types of projects
Realising ambitions: from strategic business growth to cost reduction, from ERP implementation to cultural transformation. Some examples:
- Chemical industry - Production capacity growth to accommodate 10 mio€ additional sales YoY, by creating focus on output performance, increasing improvement capabilities and confidence and growing involvement to 77%
- Food industry - Implemented one structured Lean approach for Operations, Marketing & Sales and Finance, reducing process througput time with 15% on average and improving service to consumers with 25%.
- Logistics & warehousing - Organisation-wide Lean journey centered around hands-on 'voice of the customer' and 'on-time-delivery' combined with focused improvement meetings, resulting in margin-improvements of 15% and increased customer intimacy